“Our employees need the product knowledge to have the confidence to be able to give our customers expert, up to date advice.”
Creating A Consistent Customer Experience With Cornerstone
Katie Stangel, Training Manager, True Value Company talks about how Cornerstone helps create a consistent customer experience through training store managers.
About True Value Company
True Value Company is one of the world's largest retailer-owned hardware cooperatives, serving 54 countries with more than 5,000 stores, 12 regional distribution centers and 3,000 associates.
- Industry: Retail
- Users: 4000
- Business Impact: Enablement, Productivity, Customer Satisfaction